 Resolving
Conflict:
Overcoming Destructive
Behaviors in the Workplace
Do you dread conflict in the workplace? When you try
managing conflict, do things seem to get worse instead
of better? Is employee productivity dropping because
of sagging morale? Resolving Conflict: Overcoming Destructive
Behaviors in the Workplace provides you with proven strategies
for conflict resolution that you can put into place today
to get immediate results!
In this information-packed book, you will discover how
to resolve conflict effectively by:
- Gaining an understanding of the building
blocks of conflict.
- Increasing your comfort level with
managing conflict.
- Determining your preferred
method of managing conflict.
- Examining five unique modes
of conflict management and when to use each
one.
- Practicing the four-step VOMP model
of conflict management.
Conflict management is an essential skill for all business
leaders. Like all skills, conflict management is not innate:
it must be learned, and that is what Resolving Conflict:
Overcoming Destructive Behaviors in the Workplace delivers.
This book isn’t about abstruse theory: it’s
about practical strategies for conflict resolution that
net real results.
Learn more... |
