The Complete Leader covers
all the following aspects of leadership through six comprehensive
and interactive modules:
Motivating
for Performance:
A recent Gallup survey found that nearly one in
five U.S. workers is performing below his or her potential – resulting
in an estimated $300 billion in annual lost productivity.
Are you dealing with any such unproductive employees?
If so, at this highly interactive module you will learn
how get the most out of your people by getting them to
want to do what they need to do! Motivating your employees
for high performance takes more than traditional appraisal
systems, threat of job loss, or raises and other incentives.
The desire for high performance comes from within your
employees – and at this module will teach you how
to instill and nurture their desire for success.
Results-based
Leadership:
What qualities make a good leader? In this module, you
will discover your own personal leadership style and assess
the effect that style has on your interactions with subordinates.
You will learn the importance of a situational use of leadership
style, and will develop the knowledge and skills to employ
the right leadership behaviors at the right time.
Communicating
for Understanding:
Effective communication doesn’t happen automatically.
Through this module, you will identify major barriers to
effective communication and learn the skills of effective
questioning and active listening to minimize these barriers.
You will assess your own personal communication style and
learn specific techniques to improve overall effectiveness
in communication.
Resolving
Conflicts:
Conflict can take many forms, and can spring from innumerable
causes. This module provides you with an in-depth analysis
of the causes of conflict and explores the various methods
of managing conflict. You will study appropriate responses
to conflict, and learn to use a communications model that
is extremely effective in addressing conflict situations.
Removing
Barriers to Change:
"Change" can be a frightening word. As a leader,
you play a key role in determining how your employees will
respond to organizational change. This module explores
the profound effect organizational change has on employees
and demonstrates how to guide them successfully through
the change process so that change is viewed as an opportunity
for positive growth, both individually and corporately.
The Art
of Delegating:
It’s all too easy not to delegate – perhaps
because you feel like you’re giving up control, perhaps
because it seems simpler and faster to do a job yourself.
But delegation is critical to effective leadership. This
module will show you how to choose what tasks should be
delegated, increase your awareness of key delegation communication
skills, and give you the a roadmap to effective delegation.
“As a new manager, the training
provided by Tim has been priceless. The techniques he introduces,
coupled with the enthusiasm he brings to the classroom
have enabled me to grow in my role supervising individual
employees. Additionally, the scheduling of his instruction
allowed for me to not only absorb the material but immediately
apply it and deliver feedback during subsequent open forums.
This style is far different and more practical than management
seminars providing instruction over just a few short days.”
John Havrilla,
Manager - Client Services Group, The Keane Organization
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